Privacy Policy

Last updated: October 16, 2026

WizPrompt is operated by 404 Technologies in Atlanta, Georgia. For privacy requests, contact support@wizprompt.pro.

1. Information We Collect

We collect information you provide directly to us, including:

  • Account information (email, name)
  • Content you create (personas, projects, tracks, prompts, and lyrics)
  • Studio chat messages you send and the responses generated for you
  • Listening feedback and music preferences you choose to save
  • Credit and usage records, such as how many prompts you generate in a billing period
  • Technical data such as request identifiers, IP addresses, event times, and error reports used for security, rate limiting, and troubleshooting
  • Account and billing records when you make a purchase. Card details are entered on Stripe's hosted checkout; WizPrompt does not receive full card numbers.
  • Support messages and information needed to respond to privacy requests

2. How We Use Your Information

We use account information to sign you in and keep your library private to your account. We send the ideas, lyrics, and settings you submit to our AI service providers to generate the prompt fields you request, and we store what you save so you can reopen it. We use credit, usage, and billing records to apply plan limits and process purchases; technical data to secure the service, limit abuse, and fix errors; and support messages to answer you and handle privacy requests. We do not sell personal information or use it for advertising.

3. Data Storage and Security

Account and creative data is stored through our application services, including Clerk, Appwrite, Neon, and Convex. We use access controls and other measures intended to protect personal information against unauthorized access, alteration, disclosure, or destruction.

4. Third-Party Services

We use the following third-party services:

  • Clerk: Account authentication and connected-account authorization
  • Appwrite: Database storage
  • Neon: Account-linked credit, usage, and project data
  • Convex: Studio projects, tracks, prompts, and chat conversations
  • OpenRouter and the selected model providers: Processing the generation requests routed to them
  • Google Gemini: AI generation and analysis of audio files you choose to upload on the website. We send the audio to Gemini and use OpenRouter to turn the resulting musical descriptions into a prompt.
  • Stripe: Payment and subscription processing when you make a purchase
  • Resend: Account and transaction emails
  • Upstash: Rate limiting and usage controls
  • Sentry: Error reporting and service diagnostics
  • Vercel: Website hosting and operational logs
  • Hostinger: Email hosting for messages sent to support@wizprompt.pro

5. Using WizPrompt in ChatGPT

When you connect your WizPrompt account, ChatGPT sends information to WizPrompt tools to carry out your requests. This can include song ideas, titles, styles, lyrics, project and persona details, revisions, listening feedback, and music preferences you explicitly confirm. The connection uses your account identifier and the read or write permissions you authorize (wizprompt:read, wizprompt:write) to access only the linked account's projects, personas, prompts, revisions, confirmed preferences and feedback, within those scopes. WizPrompt receives only what ChatGPT sends in a tool request; it cannot read your ChatGPT conversation history.

WizPrompt uses these tool inputs to prepare song fields, retrieve or update your library, and check account access. Starting or preparing a song does not add it to your library. Save and update tools store the requested content in your linked account. This distinction concerns library storage; it does not mean that technical logs or service-provider records have no retention.

Tool results are returned to ChatGPT, which is operated by OpenAI and subject to OpenAI's privacy policy. The WizPrompt tools in ChatGPT do not accept, analyze, or generate audio. They do not publish music or send prepared song fields to Suno. You copy those fields yourself.

6. Retention and Privacy Requests

Content saved to your WizPrompt account remains there until you remove it or request account deletion. Account, creative, chat, and credit records are kept while your account is active and until a deletion request is completed, except the minimal billing records described below. A partial JSON export is available in Settings → Privacy & data when self-serve controls are enabled. It covers reviewed Appwrite and Neon records, Clerk profile fields, Stripe records with verified stored customer links, and Convex records when its authentication bridge is enabled. Its manifest names omissions; it is not a complete export. Complete exports and cross-provider deletion remain manual after we verify account ownership. When enabled, the Settings deletion form records a request and restricts sign-in, sessions and guarded writes; it does not automatically delete your data or cancel billing. Our team confirms the verified scope and completion by email from support@wizprompt.pro and explains anything incomplete or necessarily retained. We aim to acknowledge a request within three business days and complete it within 30 calendar days. We will explain any records that must be retained or any delay in our response.

Our approved schedule is to retain only the minimum completed-transaction records needed for accounting and tax support for seven years after the end of the applicable tax year, unless a documented legal requirement calls for longer. Our approved schedule for support correspondence is 12 months after a request is resolved, subject to documented legal holds. We are implementing and verifying deletion controls for these schedules across our providers. Our operating target is to limit routine application logs and backups to 30 days. Our export-link target is seven days after issue, with verified account-bound access. Complete self-serve exports through these links are not yet available; contact support to arrange a verified transfer and confirm its actual delivery controls. The current partial JSON download is immediate and creates no stored link. This is a target while we validate the controls; it is not a claim that every existing log, backup, or provider copy already expires on that schedule. Contact us for the current status of a specific request or record.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data
  • Cancel your subscription at any time

To request an export, account deletion, or help exercising these rights, contact support@wizprompt.pro or use the controls in Settings → Privacy & data when available. If those controls are hidden or unavailable, email support. We will verify that you control the account before acting on a request, which may include asking you to confirm while signed in. For account recovery, use password reset at the hosted WizPrompt sign-in page (https://accounts.wizprompt.pro/sign-in). To change your email, use account management while signed in; if you cannot access your email, contact support for ownership verification. Public recovery guidance is also available on our Contact page. Never email passwords, verification codes or session tokens. You can disconnect WizPrompt in ChatGPT's connection settings. Disconnecting does not itself delete content already saved in WizPrompt. You can ask the connected tools to remove or reset your confirmed music preferences; this does not delete your account or other saved content.

8. Cookies and Tracking

We use cookies that are needed to sign you in and keep your session secure (set by Clerk and WizPrompt). We do not use advertising cookies or third-party advertising trackers. You can set your browser to refuse cookies, but signing in will not work without them.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact support@wizprompt.pro so we can investigate and arrange appropriate removal.

10. International Processing

404 Technologies operates from Atlanta, Georgia, United States. Our service providers may process account, creative and technical data in the United States and other countries where they operate. Those countries may have different privacy laws. Contact support@wizprompt.pro for information about the providers, locations and transfer safeguards applicable to your request; we will explain any details still being verified.

11. Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

If you have any questions about this Privacy Policy, please contact us at support@wizprompt.pro